Thornlie Square Medical Centre: Delivering comprehensive healthcare excellence in Bertram.

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Telehealth

Expert Care at Your Fingertips

Seamless Telehealth Services

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Our Services

Telehealth

To have a telehealth consultation with our doctors at Thornlie Square Medical Centre, you must be physically located within Australia.
Doctors at Thornlie Square Medical Centre offer two types of Telehealth Service

Before you book a telehealth appointment, please note that the Medicare have strict rules as to who can access Medicare-rebateable telehealth consultations. Regular patients of Thornlie Square Medical Centre are generally eligible for a Medicarerebate following their telehealth consultation; however, we encourage you to confirm if you are eligible for a Medicare rebateable telehealth consultation before booking your appointment.

Video or 'FaceTime' telehealth consults

Video telehealth appointments are considered best practice and Medicare offers rebates for a wide range of video telehealth appointment types. Having My Medicare registration with your chosen Doctor at Thornlie Square Medical Centre allows you the option of Longer Video Telehealth Consultations.

Telehealth appointments are best aimed at simple concerns that do not require a physical examination e.g. scripts, referrals, results review etc.

Phone or Audio Telehealth Consultations

A phone telehealth consult involves a phone call to your mobile number or Landline from a GP. Medicare offers rebates for a limited range of phone telehealth appointment types and for this reason you must book phone telehealth consults through our Friendly reception team, by calling 08 6336 7077.

Sometimes Your Doctor at Thornlie Square Medical Centre might do an unscheduled call you for any Urgent results or situations needing attention to address your health care needs.

About Telehealth Fees

To be eligible for Medicare-funded telehealth services you must have seen your GP, or another GP at Thornlie Square Medical Centre, for a face-to-face appointment at least once in the 12 months prior to the date of your telehealth consultation.

This means that if you haven't been to Thornlie Square Medical Centre for a face to face appointment in the last 12 months, you will incur the full consultation cost as no Medicare rebate will be applied for your consultation.

Please Refer to our Fees section for Telehealth Consultation Fee information.

If you require a physical examination from your GP for respiratory symptoms etc, your doctor will recommend and coordinate a face-to-face review which might attract a gap fee.

Once Video Telehealth appointment has been booked – Visi our website to join the Telehealth Waiting room at your scheduled appointment time.

Medicare Claim: If your consultation attracts a Medicare rebate, we will process your rebate with Medicare following settlement of your account

Telehealth for Respiratory System Symptoms

If you are experiencing respiratory symptoms including fever, cough, runny nose, sore throat, we recommend that you book a Telehealth appointment, instead of a Face-to-Face appointment.

For Milder situations, Telehealth should assist in coordinating care & assistance needed.

In most cases, your GP will need to perform a physical examination and may need to perform a swab test on you to confirm diagnosis.

If you are experiencing any of the above symptoms, please wear a face mask to your face to face appointment.

How Does Video Telehealth Consultation work:

Scripts and Referrals

If you require a script following your telehealth consultation, we can arrange for it to be sent as electronic script (e Script) to your Phone, your email we have registered on file or emailed to Pharmacy. Alternatively, it can be faxed directly to your preferred pharmacy.

If you require a referral for pathology, radiology or to a specialist or an allied health provider following your telehealth consultation, we can email you your referral or fax it directly to the relevant service if possible.

Untitled design 8Our Services

Our Comprehensive Care Services

At Thornlie Square Medical Centre, we offer a wide range of healthcare services tailored to meet the needs of our community. From general practice and women's health to dermatology and physiotherapy, our dedicated team is here to support you in achieving optimal health and well-being.

Womens Health

Women's Health

Specialized care for women at all life stages, promoting overall health and wellness.

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Mens Health

Men's Health

Tailored health services that focus on prevention, treatment, and wellness for men.

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Childhood Immunisations

Childhood Immunisations

Essential vaccinations to protect children from various diseases.

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Paediatrics

Paediatrics

Specialized care for children's health and developmental needs.

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Flu Vaccines

Flu Vaccines

Protect yourself and others with our quick and effective flu vaccination service.

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Telehealth

Telehealth

Access healthcare from home with our efficient telehealth services.

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Dermatology

Dermatology

Expert skin care for all ages, addressing a wide range of dermatological conditions.

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Pathology

Pathology

Advanced diagnostic services to accurately identify and manage health conditions.

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Skin Checks

Skin Checks

Thorough screenings to identify and address skin health issues promptly.

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Enhanced Primary Care Plans

Enhanced Primary Care Plans

Care Plans to boost health outcomes.

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Health Assessments

Health Assessments

Thorough evaluations to identify and manage health risks early, ensuring your well-being.

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Travel Medicine

Travel Medicine

Tailored advice and vaccinations to keep you healthy and safe on your travels.

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physiotherapy

Life Spring Physiotherapy

Physical techniques to help patients restore movement and function.

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dietitian 1

Nutrition Place

Nutrition and diet, and provides advice to help people improve their health.

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podiatry

0ptimal-podiatry

Research, prevention, diagnosis and treatment of deformities, pathologies.

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cosmetics_photo1

Etubus Aesthetics

Cosmetics can be natural or synthetic. Their effects depend on their composition.

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Untitled design 8Why Choose Us

3 Steps to Optimal Health

01

Book Your Appointment Now

Easily schedule your appointment with our user-friendly booking system. Whether you prefer a male or female doctor, our diverse clinical team at Thornlie Square Medical Centre is here to meet your needs at a time that suits you best & assist you with appropriate care.

02

Meet Your Doctor

Experience healthcare that focuses on you, not just your symptoms. Our doctors ensure you understand your treatment options and how to manage your health effectively, all explained in clear and simple terms.

03

Revive Your Health

Gain the tools you need to proactively manage your wellness and achieve your health goals. This approach enables you to maintain an active and healthy lifestyle with confidence.

Regular visits help to catch potential health issues early and keep you in top shape.

Finding a GP you like, trust and get along with can make a significant difference in your healthcare experience. Doctors at Thornlie Square Medical Centre are willing to assist with your health Journey for Optimal Health.

Have any questions?

Frequently asked Question

Telehealth services include consultations for prescriptions, medical referrals, and review of test results.

Yes, you must have had an in-person visit within the last 12 months to use Medicare-rebated telehealth services.

You can book online or call our clinic directly to schedule a telehealth appointment.

Telehealth appointments are Medicare-rebated for eligible patients who have visited the clinic in person within the last year.

Telehealth is best suited for straightforward medical issues that do not require a physical examination.